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LiveWellVibe

FAQs

 

What types of beauty products do you offer?

LiveWellVibe specializes in a curated selection of high-quality beauty products, including our signature Matte Luxe Lip Gloss Set™. Our offerings are designed to empower individuals with vibrant colors and long-lasting wear, suitable for various lifestyles.

How do your products benefit my skin?

Our products are formulated with superior ingredients that not only enhance beauty but also provide moisturizing benefits. This dual approach ensures that while you express your individuality, your skin remains nurtured and healthy.

What is your return policy?

We have a 7-day return policy, allowing customers to request a return within 7 days of receiving their item. To be eligible for a return, products must be unworn, unused, and in their original packaging. Please refer to our return policy for more details.

Can I exchange an item?

Yes, the fastest way to obtain a different item is to return the product you have and, once the return is accepted, make a separate purchase for the new item. This ensures you receive what you want without delay.

Are there any items that cannot be returned?

Certain items, such as personal care goods, cannot be returned due to hygiene reasons. Additionally, sale items and gift cards are non-returnable. Please contact us if you have questions about specific products.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Do you ship internationally?

Yes, we offer international shipping. However, please be aware of potential customs fees and regulations that may apply in your country. It is advisable to check with your local customs office for more information.

How can I contact customer service?

You can reach our customer service team via email at Support@LiveWellVibe.com. We are here to assist you with any inquiries or concerns you may have.

 

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